Effective date: 1 June 2026
Last updated: 23 October 2026
SovereignEG uses the following third-party services to operate the Service. Changes to this list are communicated to customers at least 30 days before the new sub-processor begins processing data.
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Cloud infrastructure provider | Application hosting (compute, storage, networking) | Account data, usage metadata, billing records | Egypt |
| Managed PostgreSQL (TimescaleDB) | Primary database | Account data, usage metadata, billing | Egypt |
| Managed Redis | Caching, rate limiting, session speed layer | Session cache, rate-limit counters | Egypt |
| Kashier | Card and mobile-wallet payment processing for prepaid credit top-ups | Card or mobile-wallet details you enter on Kashier's hosted payment page, the amount and currency, our payment reference and an ID identifying your organization | Egypt |
| Amazon Web Services (S3) | Nightly off-site backups | Account records, usage statistics and model usage metadata | Germany (Frankfurt) |
| Akedly | Delivering phone-verification codes by WhatsApp (through Meta's WhatsApp service) or SMS | Your phone number, the one-time code and your IP address | Egypt |
| "Sign in with Google" on our login and sign-up pages | If you sign in with Google: your Google account ID, name, email address and profile photo | United States | |
| Google Analytics (Google LLC) | Traffic analytics for our public website pages (never the signed-in console) | Addresses of pages viewed and the referring page (without query strings, apart from campaign tags), page titles, interactions such as scrolling and clicks on links to other sites, IP address (used for approximate location), device and browser details, analytics cookie identifiers | United States |
| Resend | Sending the emails our Service sends automatically: account and security emails, team invites, payment receipts with your invoice, credit-expiry reminders, Student-plan verification codes, account notices and product announcements; and the notice our team receives when you send a contact or feedback form | Email address, name, organization name and the content of those emails, including what you wrote in a form | United States |
| Upstream model providers | AI inference (when a model is backed by a third-party provider) | Request payload required to generate the response | Provider-dependent — see Provider Disclosure |
Card and mobile-wallet payments are made on Kashier's hosted payment page. Full card numbers and security codes are entered there and never reach our systems, and we do not keep wallet numbers. We keep the payment outcome, amount, payment method, card brand and masked card number (which can show the first six and last four digits), Kashier's order and transaction references, and the resulting credit entry. If you choose to save a card, we also keep Kashier's card token and the card's expiry date.
LinkedIn also receives page-view data from our public website pages, to measure our LinkedIn advertising. LinkedIn acts as an independent controller of that data rather than as our sub-processor: LinkedIn Ireland Unlimited Company for visitors in the EU, EEA and Switzerland, and LinkedIn Corporation for everyone else. LinkedIn states that it stores this data in the United States. See the Privacy Policy and the Cookie Policy.
Subscribing to Changes
To receive notifications when this list changes, email support@sovereigneg.com with the subject line Sub-processor notifications.
Objecting to a Sub-processor
If you object to a new sub-processor, contact support@sovereigneg.com within 30 days of the notification. We will work to address your concerns. If we cannot resolve the objection, you may terminate your account per the Terms of Service.